Our AcePerHead.com Pay Per Head review will examine a PPH provider that has existed for over twenty years. It started as part of Ace Sportsbook, an online sportsbook in Costa Rica. However, it branched off from the sportsbook and started offering Pay Per Head services in 1998 as a subsidiary of RDG Corporation. 

In 2013, Ace Per Head separated from the RDG Corporation and moved their services and backend operations in-house. They continue to expand their team and now operate in five locations. However, there are inconsistencies with their story. For one, AceSportsbook.com has only been around since 2000. In addition, they launched the AcePerHead.com website in 2012. The lack of transparency is a red flag for us.

AcePerHead.com RATING

Bookie Mgt. Platform: 5.0 out of 10

Player Platform: 6.0 out of 10

Cost Rating: 4.0 out of 10

Customer Service: 4 out of 10

TOTAL RATING: 4.75 out of 10

Info and Details about AcePerHead.com Pay Per Head

Company Information

  • Inception: 1998
  • Price Per Player: $10 and up
  • Email: [email protected]
  • Telephone:1 800 9095193
  • Website:aceperhead.com
  • Location: Costa Rica
  • Current Promotion: Up to 6 Weeks Free

Gaming Options

  • Sports Betting: Yes
  • Live Sports Betting: Yes
  • Player Prop Bets: Yes
  • Casino: Yes,
  • Racebook: Yes
  • Live Casino: Yes
  • Poker Room: No
  • Lottery: No

Pay Per Head Software

  • Platform: DGS
  • Bonus Mgt: Yes
  • Odds Mgt: Yes
  • Report Generator: Yes
  • Player Risk MGT Tools: Yes
  • Player Profiling: Yes
  • Wagering Alerts: Yes
  • AI Tools: No

Bookie Pay Per Head Service

Bwager.com Sportsbook Pay Per Head


Opening an account with AcePerHead.com does not provide the best bookie pay per head experience. The process starts with filling out an online registration form asking for your name and phone number. However, they only accept US phone numbers. In addition, some PPH providers don’t require personal information. After submitting the form, we waited for an email to take us to the next step. While waiting for the email, you can try the demo of their agent and player platforms. 

After an hour, we received an email asking us to contact them for our free trial. This is one of the things we disliked about Ace Per Head because other providers have an automated registration process that removes human interaction. The additional step only wastes your time. The good news is that they answer the call right away. However, the account representative was rude. We suggest that they undergo more training on how to handle potential customers. For our test, we didn’t have any players to transfer. Thus, our account representative asked what we wanted in our sports betting site, its design, player limits, and what we wanted to offer. If you choose to have a personalized website, you need to deposit $200. The account representative gave us our login details, and we gained access to the dashboard after the call. 

AcePerHead.com offers various payment methods, including Gift Cards, Ethereum, Bitcoin, USDC, Dogecoin, and MoneyGram.


AcePerHead.com Agent Platform Review

Most bookie tutorials describe the best features you need in a pay-per-head service. AcePerHead delivers in this aspect. AcePerHead.com’s software has an impressive list of features. This is unsurprising, considering it is based on the DGS platform. As an agent, you can access reports, configure your player’s limits, and chat with them. Chat history is also saved, suitable for marketing and customer service. However, these are basic features you can find in other PPH software that cost less than $10 per active player.

Although the software works for most parts, we encountered an error while trying out the Player Watch feature. We contacted their customer service via Live Chat to report the software error message. However, they took a long time to respond and didn’t provide a solution. Hopefully, it was only temporary.

At $10 per active player, we expected more from the agent platform. However, we got a generic dashboard that looked outdated.


AcePerHead.com Player Betting Platform Review

The player betting platform is nothing to write home about. It is as basic as it gets. Although it is easy to use, the design is too plain. At $10 per head, they could have spent some of the money on designing an attractive betting site.  Ace Per Head didn’t even bother with the design of its racebook. You’ll see a list of the available races on a plain white background. On a positive note, it does a good job of letting you bet on horse races.

The betting lines are also not the best in the industry. As a result, players might shop for more attractive odds elsewhere. Although moving and adjusting lines from the agent dashboard is easy, you will spend a lot of time on the task if you want to attract players.

When it comes to casino games, you can choose between a Live Casino and a Virtual Casino. The live dealer casino has low resolution, and there were times when the stream buffered. On the other hand, the virtual casino is too generic. We expected that because most PPH providers lack in this area.


Our Opinion about AcePerHead.com

AcePerHead.com offers nothing special to the pay-per-head industry. Its software is average, and its customer service is poor. In addition, the registration process is not automated, and you need to call them to complete it.

At $10 per active player, you are not getting your money’s worth. We’ve seen other PPH providers that offer the same services and features at half the cost. Thus, AcePerHead.com is not ideal for opening a sportsbook. We recommend using more affordable PPH providers that offer more comprehensive betting solutions.

Looking for a Bookie Pay Per Head Provider?  Then read our Pay Per Head Reviews or browse through our Bookie Pay Per Head Directory.

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Average rating:  
 2 reviews
 by Anton

Does not work as fast as my new pay per head. More expensive, too. glad I switched because I did not realize I was settling for a basic provider.

 by Matt Hill
Bad Experience

I had a bad experience with AcePerHead.com. At first, their customer service rep is responsive. However, we experience an outage and we can't reach them for two hours. It was really frustrating especially when it was the first week of the NFL preseason.

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